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Q263238: XFOR: Lotus Notes Connector May Not Work If ID File Has Password

Article: Q263238
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 16-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The following list are symptoms that you might see if you have assigned a
password to the ID file for the Microsoft Exchange Connector for Lotus Notes:

- There is no mail flow over the Exchange Notes Connector, and the sender
  generates a non-delivery report (NDR).

- Directory Synchronization is not successful.

- When you view the status of the Exchange Notes Connector processes, which is
  in the Process Manager of the Microsoft Connectivity Administrator, Convert
  Exchange to Notes (LME-NOTES-MEXNTS) and Convert Notes to Exchange
  (LME-NOTES-NTSMEX) show a "clock" symbol instead of a green icon, which
  indicates a status of "started."

The Current Activity field for these processes states that they are logging into
the Notes Mail queue.

CAUSE
=====

The Exchange Notes Connector has no place in which to specify a password for the
Notes ID file that is associated with the connector.

RESOLUTION
==========

Removing the password from the Notes ID should resolve the problem. To remove
the password, you can use either of these methods:

- Create a new ID file, and then set the appropriate permissions.

- Re-certify the Notes ID with a blank password. For more information, see the
  documentation accompanying the Notes server software.

MORE INFORMATION
================

In Microsoft Exchange 2000 Server, you can specify a password for the Connector
ID, and so it is not required to have a Connector ID without a password.

Additional query words:

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

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