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Q263216: Dr. Watson Error in Cluster Administrator

Article: Q263216
Product(s): Internet Information Server
Version(s): 4.0
Operating System(s): 
Keyword(s): kbClustServSearch kbDSupport kbIIS kbiis400
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Internet Information Server version 4.0 
- Microsoft Cluster Server 
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SYMPTOMS
========

If you view Internet Information Server property pages after you install version
6.00.xxxx.x of Mfc42u.dll, you may receive a Dr. Watson error message in Cluster
Administrator.

CAUSE
=====

These versions of Mfc42u.dll use a different method of retrieving handles to the
Internet Information Server property sheets than previous versions did.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date        Time    Version     Size   File name     Platform
  -------------------------------------------------------------
  04/06/2000  05:54p  4.2.742.1   65,664 iisclex4.dll  x86



STATUS
======

Microsoft has confirmed this to be a problem in Internet Information Server 4.0.

Additional query words: MSCS IIS Cluster Dr. Watson Server Instance

======================================================================
Keywords          : kbClustServSearch kbDSupport kbIIS kbiis400 
Technology        : kbiisSearch kbAudDeveloper kbClustServSearch kbiis400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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