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Q263173: XADM: Only 100 Accounts Extracted from Active Directory Domain

Article: Q263173
Product(s): Microsoft Exchange
Version(s): 5.5 SP3
Operating System(s): 
Keyword(s): exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 19-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 SP3 
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SYMPTOMS
========

If you install Exchange Server 5.5 Service Pack 3 on a Microsoft Windows 2000
Advanced Server-based computer that is a domain controller, and then on the
Tools menu in the Exchange Server Administrator program, click Extract Windows
NT Account List to extract the Windows 2000 domain accounts to a .csv file, the
process may not work and only the first 100 accounts are extracted to the .csv
file.

CAUSE
=====

This issue can occur because the Administrator program calls Windows application
programming interface (API) "NetQueryDisplayInformation" to extract the
Microsoft Windows NT accounts, but the returned value of the function in Windows
2000 is different from the returned value of the function in Windows NT 4.0. If
Exchange Server is running on a Windows 2000-based computer, Exchange Server
incorrectly processes the returned value when the Windows NT accounts number
more than 100.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How toObtain the latest Exchange Server 5.5 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Pack 3. This problem was first corrected in Exchange Server
5.5 Service Pack 4.

Additional query words:

======================================================================
Keywords          : exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3
Version           : :5.5 SP3
Issue type        : kbbug
Solution Type     : kbfix

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