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Q263068: XCLN: Reply to All to a Message Stays in Outbox Until NDR

Article: Q263068
Product(s): Microsoft Exchange
Version(s): 8.04
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Outlook 97, version 8.04 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If you use the Reply to All command to reply to a message in your Sent Items
folder that you originally sent to a distribution list (DL) with a read receipt,
the reply message may stay in your Outbox until the reply message generates a
non-delivery report (NDR) message.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date      Time    Version      Size    File name     Platform
  -------------------------------------------------------------
  5/27/99   2:12PM  08.04.00.6526        Outllib.dll   Win9x



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words:

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3 kbOutlook804
Version           : :8.04
Issue type        : kbbug
Solution Type     : kbfix

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