KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q263019: SMS Remote Control Hangs Windows 95 OEM Service Release 2

Article: Q263019
Product(s): Microsoft Systems Management Server
Version(s): WINDOWS:95; winnt:2.0,2.0 SP1
Operating System(s): 
Keyword(s): kbsms200
Last Modified: 08-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you install the Gdi.exe and Gdi32.dll updates that are documented in the
following Microsoft Knowledge Base article, the SMS Remote Control agent
generates a "Fatal Exception 0E in Gdi.exe" error message when you start a
computer that is running Windows 95 OEM Service Release 2 (OSR2):

  Q229670 Calling EnumObjects() Leaks a Selector

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date      Time    Version    Size     File name   Platform
  -----------------------------------------------------------------
  3/2/2000  12:20pm 4.00.952   131,072  Gdi32.dll   Windows 95 OSR2
  3/2/2000  12:20pm 4.00.952   312,512  Gdi.exe     Windows 95 OSR2



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

======================================================================
Keywords          : kbsms200 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1
Version           : WINDOWS:95; winnt:2.0,2.0 SP1
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.