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Q262989: XFOR: Lotus cc:Mail Migration Event 1030 Error Message

Article: Q262989
Product(s): Microsoft Exchange
Version(s): 5.5 SP3
Operating System(s): 
Keyword(s): exc55sp3
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 SP3 
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SYMPTOMS
========

If you apply the Exchange Server 5.5 Post Service Pack 3 migration fix that is
documented in the following Microsoft Knowledge Base article

  Q244702 XFOR: Exchange Server 5.5 Post-SP3 Migration Fixes Available

and then run the Migration Wizard to migrate from Lotus cc:Mail, you may receive
the following error message:

  Event ID: 1030
  Source: MSExchangeMig
  Type: Error
  Description: Invalid Token 'RRT: %1' found within a Message context in the
  exported file. Account '%2' did not migrate successfully.

CAUSE
=====

This issue can occur if a return receipt message in the Lotus cc:Mail post
office is migrated.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Pack 3. This problem was first corrected in Exchange Server
5.5 Service Pack 4.

MORE INFORMATION
================

The 1030 error occurs during both one-step and two-step migration.

Additional query words:

======================================================================
Keywords          : exc55sp3 
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3
Version           : :5.5 SP3
Issue type        : kbbug
Solution Type     : kbfix

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