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Q262962: Cluster Service Does Not Start with Event ID 7000

Article: Q262962
Product(s): Microsoft Windows NT
Version(s): 2000,4.0
Operating System(s): 
Keyword(s): w2000mscs kbClustering
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows 2000 Advanced Server 
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SYMPTOMS
========

When you enable cluster logging, the Cluster service may not start when you
restart the computer, and may generate the following events in the System log:

  Event ID: 7000
  Source: Service Control Manager
  Description: The Cluster Server service failed to start due to the following
  error: The service did not respond to the start or control request in a
  timely fashion.

  Event ID: 7009
  Source: Service Control Manager
  Description: Timeout (120000 milliseconds) waiting for service to connect.

If you attempt to start the Cluster service manually by using the Services tool
in Control Panel, or by using the Services tool in Computer Management, you may
receive the following error message:

  Could not start the Cluster Server service on <Computername>
  Error 2186 The service is not responding to the control function

CAUSE
=====

This issue can occur if cluster logging has been configured incorrectly.

RESOLUTION
==========

To resolve this issue, please see the following article in the Microsoft
Knowledge Base for information about how to enable cluster logging:

  Q168801 How to Enable Cluster Logging in Microsoft Cluster Server

Also, verify that the path for the ClusterLog variable is a valid local path.

MORE INFORMATION
================

For additional information about a related topic, click the article number below
to view the article in the Microsoft Knowledge Base:

  Q216237 Cluster Server Will Not Start If Cluster Log Directory Is Not Created


Additional query words: MSCS

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Keywords          : w2000mscs kbClustering 
Technology        : kbWinNTsearch kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbwin2000Search kbWinAdvServSearch
Version           : :2000,4.0
Issue type        : kbprb

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