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Q262945: XFOR: Non-Delivery Report: 554 Mailbox Is Not Local

Article: Q262945
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 20-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SUMMARY
=======

When you send a Simple Mail Transfer Protocol (SMTP) message to the Internet
Mail Service in Microsoft Exchange Server, you may receive the following
non-delivery report (NDR):

  554 Mailbox is not local: sender's SMTP address

MORE INFORMATION
================

The NDR can occur if the Exchange-based server only accepts secure connections
and if the "Clients can only submit if homed on this server" check box on the
Connections tab has been selected. If the "Only from clients using" option in
the Accept Connections section on the Connections tab in the Internet Mail
Service is selected, the server is configured for secure connections.

If the "Clients can only submit if homed on this server" option is configured on
the Connections tab in the Internet Mail Service, you must choose an option from
the "Only from hosts using" box. Acceptable options include Authentication or
"Authentication and Encrypt".

If you enable SMTP Log logging on the server, the following events may be
reported in the log file depending on which secure connection method between the
two SMTP hosts is defined. The following example uses Windows NT
Challenge/Response authentication and encryption:

5/13/00 2:36:27 PM : A connection was accepted from SERVER1.
5/13/00 2:36:27 PM : <<< EHLO server1.COMPANY1.COM
5/13/00 2:36:27 PM : >>> 250-server2.COMPANY2.COM Hello [server2]
250-XEXCH50
250-HELP
250-ETRN
250-DSN
250-SIZE 0
250-AUTH LOGIN
250 AUTH=LOGIN

5/13/00 2:36:28 PM : <<< AUTH NTLM TlRMTVNTUAABAAAAt5IAQAcABwAgAAAAAAAAAAAAAABUSU1EVU1QAAAAAAAAAAA=
5/13/00 2:36:28 PM : >>> 334 TlRMTVNTUAACAAAADgAOADAAAAC1ggFAkDTQvqfglJ8AAAAAAAAAAAAAAAA+AAAAVABJAE0ARABPAEYAVQA=

5/13/00 2:36:28 PM : <<< TlRMTVNTUAADAAAAGAAYAHgAAAAYABgAkAAAAA4ADgBAAAAAGgAaAE4AAAAQABAAaAAAABAAEACoAAAAtYIBQFQASQBNAEQATwBGAFUAYQBkAG0AaQBuAGkAcwB0AHIAYQB0AG8AcgBUAEkATQBOAFQAUwAyADAAY2qLBIf9tVBTxY9/NJ02/bhh87MSMPu+qZyHMgS735h75FsyxOlmOLegHnkDN8VFbU99BoofZ3hP6D2cFwsbsQ==

5/13/00 2:36:28 PM : >>> 235 ntlm authentication successful

5/13/00 2:36:28 PM : <<< MAIL FROM:<JohnD@COMPANY1.com> SIZE=1460 RET=FULL
5/13/00 2:36:28 PM : >>> 250 OK - mail from <JohnD@COMPANY1.com>; can accomodate 1460 bytes

5/13/00 2:36:28 PM : <<< RCPT TO:<janed@company2.com> NOTIFY=FAILURE,DELAY
5/13/00 2:36:28 PM : >>> 250 OK - Recipient <janed@company2.com>

5/13/00 2:36:28 PM : <<< DATA
5/13/00 2:36:28 PM : >>> 354 Send data.  End with CRLF.CRLF

5/13/00 2:36:28 PM : >>> 554 Mailbox is not local: JohnD@COMPANY1.com

5/13/00 2:36:28 PM : <<< QUIT
5/13/00 2:36:29 PM : >>> 221 closing connection

Additional query words: IMS

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Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbinfo

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