Q262781: MSN 5.1 download client sometimes freezes at the select payment

Article: Q262781
Product(s): The Microsoft Network
Version(s): WINDOWS:5.1
Operating System(s): 
Keyword(s): 
Last Modified: 25-MAY-2000

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The information in this article applies to:

- The Microsoft Network version 5.1 
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SYMPTOMS
========

User is downloading MSN to sign up as a new MSN Internet Access member. MSN
download client sometimes freezes at the select payment plan screen.

RESOLUTION
==========

User should call Customer Service at 800-386-5550 and sign up for a membership
over the phone. He or she will be given a member ID, a password, and will be
instructed how to set up a dial up network account.

The new member can then go to http://free.msn.com/upgrade.asp and download MSN as
an existing member.

Additional query words: kbimu

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Keywords          :  
Technology        : kbMSNSearch kbMSN510
Version           : WINDOWS:5.1
Issue type        : kbbug
Solution Type     : kbfix

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