Q262392: SMS: Network Discovery Returns FQDNs Instead of NetBIOS Names
Article: Q262392
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0,2.0 SP1
Operating System(s):
Keyword(s): kbsms200 kbsms200bug
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Systems Management Server versions 2.0, 2.0 SP1
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SYMPTOMS
========
In an environment with a Microsoft Windows 2000-based Dynamic Host Configuration
Protocol (DHCP) server, Network Discovery may return fully qualified domain
names (FQDNs) instead of NetBIOS names for the resources it discovers through
DHCP. This could cause duplication of resources in the Systems Management Server
(SMS) Administrator console.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Systems Management Server service pack
that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.
The English version of this fix should have the following file attributes or
later:
Date Time Version Size File name Platform
------------------------------------------------------------
05/12/00 3:42pm 2.0.1380.1161 112KB Ad_adm.dll Intel
05/12/00 3:42pm 2.0.1380.1161 190KB Ad_adm.dll Alpha
NOTE: Due to file dependencies, the most recent hotfix or feature that contains
the above files may also contain additional files.
NOTE: Before you apply this hotfix, you must delete all resources that are
reported as FQDNs. To do this, create a collection that is based on a query that
lists all computers with FQDN NetBIOS names. For example, create a query similar
to:
select NetbiosName from SMS_R_System where NetbiosName like
"%<domain.com>%"
If you use this sample query, replace <domain.com> with your actual domain
name.
After you build the collection, use the Delete Special command to delete all of
the resources.
Microsoft provides programming examples for illustration only, without warranty
either expressed or implied, including, but not limited to, the implied
warranties of merchantability and/or fitness for a particular purpose. This
article assumes that you are familiar with the programming language being
demonstrated and the tools used to create and debug procedures. Microsoft
support professionals can help explain the functionality of a particular
procedure, but they will not modify these examples to provide added
functionality or construct procedures to meet your specific needs. If you have
limited programming experience, you may want to contact a Microsoft Certified
Partner or the Microsoft fee-based consulting line at (800) 936-5200. For more
information about Microsoft Certified Partners, please visit the following
Microsoft Web site:
http://www.microsoft.com/partner/referral/
For more information about the support options that are available and about how
to contact Microsoft, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
STATUS
======
Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.
MORE INFORMATION
================
How to Install the Hotfix
-------------------------
Using the Hotfix Installer:
NOTE: This method is only for Intel-based computers.
1. Copy the hotfix folder structure to a share on your network. Q262392.exe is a
Microsoft Windows Installer file that updates specific files on your site
server.
2. Log on to your site server using an account with administrative privileges.
3. On the site server, quit the SMS Administrator console.
4. Run Q262392.exe and follow the directions in the wizard.
Manual Installation:
1. Log on to your site server using an account with administrative privileges.
2. Quit the SMS Administrator console and stop all SMS services, including the
Windows Management service.
3. Replace the Ad_adm.dll file in the
<Sms_root_folder>\Bin\<Platform> folder with the version you
obtained from the hotfix.
4. Restart all SMS services.
Additional query words: prodsms
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Keywords : kbsms200 kbsms200bug
Technology : kbSMSSearch kbSMS200 kbSMS200SP1
Version : winnt:2.0,2.0 SP1
Issue type : kbbug
Solution Type : kbfix
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