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Q262017: Memory Leak in TN3270 Service When Printing Through TN Emulator

Article: Q262017
Product(s): Microsoft SNA Server
Version(s): WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3
Operating System(s): 
Keyword(s): sna4 kbSNA400sp4fix kbSNA400PreSP4fix
Last Modified: 08-DEC-2000

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The information in this article applies to:

- Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 
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SYMPTOMS
========

When you print from a TN3270 emulator session, an internal memory leak may occur
in the TN3270 Server service, causing the server to eventually run out of
virtual memory.

If you view the Tn3servr.exe file in Task Manager or Performance Monitor, you
will see that the memory use rises at a fairly high rate (10 to 20 megabytes in
a 12-hour period).


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft SNA Server version
4.0.

This problem was first corrected in SNA Server 4.0 Service Pack 4.


Additional query words: tn3720 memory leak

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Keywords          : sna4 kbSNA400sp4fix kbSNA400PreSP4fix 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3
Version           : WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

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