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Q261930: SMS: Error 679 or 3304 After You Install/Change Service Account

Article: Q261930
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kberrmsg kbsms200
Last Modified: 27-MAY-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

After you install or change service account information, the following error
messages may be displayed.

The following status message ID 679 may be displayed in Discovery Data Manager:

  This component failed to retrieve the list of SMS sites from the site
  database.

The following status message ID 3304 may be displayed in Hierarchy Manager:

  SMS Hierarchy Manager cannot save site information to the SMS site database
  for site "PSS".

CAUSE
=====

This behavior occurs because a local account (non-domain account) is specified
for the SMS service account.

WORKAROUND
==========

To work around this problem, run SMS Setup and change the service account to a
domain administrator account.


Additional query words: prodsms ServiceAccountName ddm hman

======================================================================
Keywords          : kberrmsg kbsms200 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbprb

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