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Q261265: SMS: Files Are Not Removed by "Delete Aged Collected Files" Task

Article: Q261265
Product(s): Microsoft Systems Management Server
Version(s): 2.0,2.0 SP1,2.0 SP2,2.0 SP3
Operating System(s): 
Keyword(s): kbtool kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200preSP4fix
Last Modified: 10-MAY-2002

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3 
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SYMPTOMS
========

After you run the Systems Management Server (SMS) Database Maintenance "Delete
Aged Collected Files" task, disk space on the SMS-based computer may not
recovered. The "Delete Aged Collected Files" task may not remove files that were
once collected (orphaned), even though the task is designed to remove the files
that are located in the SMS\Inboxes\Sinv\FileCol folder. Also, if you review the
Smsdbmon.log file, you may see the following entries that indicate
DeleteCollectedFiles is successful:

  CTriggerManager::ExecuteTask - beginning Delete Aged Collected Files
  process.
  DeleteCollectedFiles deleted 100 files.
  DeleteCollectedFiles deleted 20 directories.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, please see the following article
in the Microsoft Knowledge Base:

  Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service
  Pack



WORKAROUND
==========

To work around this problem, search for files in the SMS\Inboxes\Sinv\FileCol
folder and delete files that are no longer collected.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 4.

MORE INFORMATION
================

To determine the files that are collected by the Software Inventory Agent:

1. Start the SMS Administrator console.

2. Double-click the following items to expand them:

   - Site Hierarchy
   - Site
   - Site Settings
   - Client Agents

3. Double-click Software Inventory Client Agent.

4. Click the Inventory Collection tab.


Additional query words: prodsms

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Keywords          : kbtool kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200preSP4fix 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3
Version           : :2.0,2.0 SP1,2.0 SP2,2.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

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