KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q261207: XCLN: Information about the Large Message Rule in Outlook 2000

Article: Q261207
Product(s): Microsoft Exchange
Version(s): WINDOWS:9.0; :
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Outlook 2000, version 9.0, used with:
   - the operating system: Microsoft Windows NT 
   - the operating system: Microsoft Windows 98 
   - the operating system: Microsoft Windows 95 
- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SUMMARY
=======

This article provides information about the Large Message rule in Outlook.

MORE INFORMATION
================

In versions of Outlook earlier than Outlook 2000, the use of Offline Folder
(.ost) files is a benefit to mobile users. As a mobile user, you can create .ost
files, and then synchronize your .ost files with server-based mailboxes.
However, this function is limited because you can only synchronize your entire
mailbox or synchronize each folder individually. Also, the default folders under
the mailbox (Calendar, Contacts, Deleted Items, Drafts, Inbox, Journal, Notes,
Outbox, Sent Items, and Tasks ) are configured to be synchronized when you are
either offline or online. Because of this, the folders are available when you
works offline. For clients that connect by using a dial-up modem, this
synchronization process can be very slow, especially if there are large
messages, or messages with large attachments, in the mailbox folders.

One of the usability enhancements in Outlook 2000 allows you to configure a
filter for more rapid synchronization. This filter is implemented in the form of
a rule, the Large Message rule. The Large Message rule checks if the incoming
message is larger than 50 kilobytes (KB), the default size which can be changed,
and, if the message is larger them 50 KB, it moves the message to the Large
Messages sub-folder under the Inbox. Because of this, it is a server-side rule.
When you are online (connected to the Exchange Server computer) and receive a
message that is larger than 50 KB from another user, the Large Message rule
works. You sees the "New Messages of Interest" dialog box with the following
message:

  These messages have been moved to the Large Messages folder. To view the
  messages, go online or synchronize the Large Messages folder.

The dialog box also contains a list of messages that are larger than 50 KB. You
can only see the From box and the Subject box in the "Messages of Interest"
dialog box.

If the you are working off-line, and you have received a message that is than 50
KB during that period, the server-side Large Message rule automatically moves
that message to the Large Messages sub-folder under the Inbox folder of the
user's mailbox. When you click Synchronies on the Tools menu, and then click
"All folders" to synchronize, Outlook connects to the Exchange Server computer
and then synchronizes all of the folders. You also receive the "New Messages of
Interest" dialog box. When you try to open one of the messages that are
displayed, you receive the following error message:

  This message is not available. It may be in a folder that is not available
  offline.

This feature can be enabled or disabled when you are connected to the Exchange
Server computer. To enable this feature:

1. On the Tools menu, click Synchronize, and then click Offline Folder Settings.

2. On the All Folders tab, click Download Options.

3. Verify that the "Don't download messages larger than" check box is selected,
  click OK, and then click OK.

The default message size for this filter is 50 KB. You can modify this setting.
After you click to select the "Don't download messages larger than" check box,
the Exceptions section is available and you can add additional criteria for
message filtering. You do not have to modify the rule. If you have modified the
rule by adding criteria to the Exceptions section, and then you decide that you
want to revert to the default rule, you can click Restore Default Rule.

After you enable this rule, you can see the rule listed in the Rules Wizard as
"Large Message Rule (client-only)." You can enable or disable the rule, move it
up and down, delete it, or rename it from the Rules Wizard interface in the same
way that you would do this for other rules. If you rename this rule, and then
click Restore Default Rule, the rule is recreated as "Large Message Rule
(client-only)."

Additional query words:

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbOutlook2000Search kbZNotKeyword3
Version           : WINDOWS:9.0; :
Issue type        : kbhowto

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.