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Q261053: MCM2: Error Message on Blue Screen When You Start Program

Article: Q261053
Product(s): Microsoft Home Games
Version(s): 2.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbimu msgamekbfaq
Last Modified: 12-JUN-2001

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The information in this article applies to:

- Microsoft Motocross Madness 2, version 2.0 
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SYMPTOMS
========

When you attempt to start Microsoft Motocross Madness 2, you may experience one
of the following symptoms:

- Your computer may stop responding (hang).

- You may receive a Fatal Exception error message on a blue screen.

CAUSE
=====

This behavior can occur if both of the following conditions are true:

- The retail version of Microsoft Windows 95 is installed on your computer.

- A Diamond Viper V770 AGP video adapter is installed in your computer.

RESOLUTION
==========

To resolve this issue, download and install the latest version of the video
driver for your video adapter from the following S3 Web site:

  http://www.s3.com/customer_care.htm

If the issue continues to occur, uninstall Motocross Madness 2, install the
Microsoft Windows 98 operating system, and then reinstall Motocross Madness 2.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Motocross Madness 2,
version 2.0.

MORE INFORMATION
================

If you reinstall the latest version of the video driver for your video adapter
after you install Windows 98, you may need to uninstall and then reinstall
Motocross Madness 2 again to start the game successfully.

To determine the brand and model of your video adapter:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. Click Device Manager.

4. Double-click Display Adapters.

In the branch under Display Adapters, the brand and model of your video adapter
is displayed.

5. Close Control Panel.

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 2.00 msgame mcm2 motorcross hangs crash freeze lock

======================================================================
Keywords          : kbenv kberrmsg kbimu msgame kbfaq
Technology        : kbGamesSearch kbMotocrossSearch kbMotocrossM2
Version           : :2.0
Issue type        : kbbug
Solution Type     : kbpending

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