KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q260006: StarLancer: Poor Video Performance or Game Quits Unexpectedly

Article: Q260006
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s): 
Keyword(s): kb3rdparty kbdisplay kbimu msgame
Last Modified: 12-NOV-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft StarLancer, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you play Microsoft StarLancer, you may experience one or more of the
following symptoms:

- You may experience poor video performance in the game.

- The game may quit unexpectedly during the jump sequence at the beginning of
  Mission 1.

- Textures in the game may appear jagged or blocky.

- When you attempt to change the brightness level for your video adapter, the
  change may not be applied in the game.

CAUSE
=====

This behavior can occur if a Creative Labs GraphicsBlaster Savage4 video adapter
is installed in your computer.

RESOLUTION
==========

To resolve this issue, download and install the latest version of the video
driver for your video adapter from the following Creative Labs Web site:

  http://support.creativelabs.com

If the issue continues to occur, download and install the latest version of the
S3 Savage4 reference driver from the following S3 Web site:

  http://www.s3.com

MORE INFORMATION
================

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 1.00 msgame star lancer frame rate crash gamma correction blaster

======================================================================
Keywords          : kb3rdparty kbdisplay kbimu msgame 
Technology        : _IKkbbogus kbGamesSearch kbStarlancerSearch kbStarlancer
Version           : :1.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.