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Q259980: Nwrdr.sys Mishandles an Exception That Can Cause a "Stop" Error

Article: Q259980
Product(s): Microsoft Windows NT
Version(s): 4.0,4.0 SP5
Operating System(s): 
Keyword(s): kbWinNT400PreSP7Fix
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server versions 4.0, 4.0 SP5, Terminal Server Edition 
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SYMPTOMS
========

While you are using Windows NT Server 4.0, Terminal Server Edition, with Gateway
Services for NetWare (GSNW), you may receive a "Stop 0x0A" error message under
certain conditions.

CAUSE
=====

The NetWare redirector does not check for null returns when it dereferences an
IrpContext function.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The English version of this fix should have the following file attributes or
later:

  Date        Time    Size    File name  Platform
  -----------------------------------------------
  04/25/2000  6:09PM  154 KB  Nwrdr.sys  Intel
  04/25/2000  5:55PM  275 KB  Nwrdr.sys  Alpha



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.

Additional query words:

======================================================================
Keywords          : kbWinNT400PreSP7Fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServ400sp5 kbNTTermServSearch
Version           : :4.0,4.0 SP5
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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