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Q259894: XCLN: Error Closing PowerPoint Presentation from Public Folder

Article: Q259894
Product(s): Microsoft Exchange
Version(s): 2000
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Outlook 97 
- Microsoft Outlook 98 
- Microsoft Outlook 2000 
- Microsoft PowerPoint 97 for Windows 
- Microsoft PowerPoint 2000 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you close a PowerPoint presentation that was opened from an Exchange Server
public folder, you may receive an error message that is similar to the
following:

  Unable to save changes to the document. Your changes will be placed in the
  temporary file, 'c:\temp\filename.ppt'. You can copy this file into the
  original folder if you want to recover your changes to the original document.
  The operation failed.

RESOLUTION
==========

To resolve this problem, apply Microsoft Office 2000 Service Pack 2 (SP2). For
additional information about how to obtain Office 2000 SP2, click the article
number below to view the article in the Microsoft Knowledge Base:

  Q276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.

MORE INFORMATION
================

This behavior occurs if the following conditions exist:

- You have Reviewer (read-only) permissions to the Exchange Server public
  folder.

- You did not make any changes to the PowerPoint presentation.

- The PowerPoint presentation that you opened was placed in the Exchange Server
  public folder by using the drag-and-drop method, instead of by creating the
  PowerPoint presentation in the public folder.

- You opened the PowerPoint presentation from the Folder List pane, and not the
  Preview pane.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbPowerPtSearch kbExchangeSearch kbExchange550 kbPowerPt2000 kbPowerPt97 kbZNotKeyword2 kbPowerPt2000Search kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbPowerPt97Search kbZNotKeyword3
Version           : :2000
Issue type        : kbbug
Solution Type     : kbpending

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