KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q259654: XCLN: Outlook 2000 Constantly Prompts Regarding Offline Rules

Article: Q259654
Product(s): Microsoft Exchange
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Outlook 2000 
- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you activate the Large Messages rule for offline folders, you receive a
message that states that the offline rule is active every time that you start
Outlook. You can turn off the Large Messages rule from this message. If you turn
it off, it remains inactive until you manually reactivate it by using the Rules
Wizard.

There is no way to prevent this message from being displayed during startup in
the user interface.

CAUSE
=====

This issue can occur because Outlook always notifies the user of offline rules
that are active during startup. This behavior is by design.

RESOLUTION
==========

To resolve this issue, click either OK or Cancel (without making any changes) in
the message that states that the offline rule is active to preserve the rule.

MORE INFORMATION
================

The Large Message rule is created when you enable filtered synchronization.
Filtered synchronization is a new feature in Outlook 2000. If you are connected
over a dial-up session, filtered synchronization allows you to select the
folders that you want to synchronize and also to set a maximum size for messages
that are synchronized. To enabled filtered synchronization:

1. On the Tools menu, click Synchronize, and then click Off-Line Folder
  Settings.

2. Click Download Options.

3. Make sure that the "Don't download messages larger than" check box is
  selected.

4. Click OK, and then click OK again.

After you finish this procedure, if you click Rules Wizard on the Tools menu,
"Large Message Rule (client-only)" is listed as one of the rules.

Additional query words: OL2000

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlook2000Search kbZNotKeyword3
Version           : :
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.