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Q259532: The X500.db File Is Not Found on Tape Backup

Article: Q259532
Product(s): Microsoft Windows NT
Version(s): 2.1; winnt:4.0
Operating System(s): 
Keyword(s): kbtool metadirectory MMS
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Metadirectory Services 2.1 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

The X500.db database file may not be backed up to tape using Windows NT Backup
under the following conditions:

- If you use Windows NT Backup as the only form of backup for the Zoomserv
  directory.

- If you do not stop the Microsoft Metadirectory Services (MMS) server before
  you back up the Zoomserv directory.

CAUSE
=====

This behavior occurs if the X500.db database file is open during the backup
process. If Windows NT Backup is used exclusively on the Zoomserv directory
while the MMS server is running, the x500.db file is in an open state and is not
backed up to tape.

NOTE: The Windows NT Backup tool does not back up open files by design.

RESOLUTION
==========

To work around this behavior, use the appropriate method:

- Use the Viabackup tool to back up your MMS server.

- Stop the Zoomit service before running your backups. You can do this
  programmatically.

NOTE: If these methods do not work, you can use the Viabackup tool to back up the
Zoomserv directory to a backup directory. After the Viabackup tool backs up the
Zoomserv directory to another location, you can use the Zoomserv directory to
back up the copy of the Zoomserv directory.

MORE INFORMATION
================

For additional information about the Windows NT Backup tool, click the article
number below to view the article in the Microsoft Knowledge Base:

  Q104169 Files Skipped with Windows NT Backup

For additional information about the Viabackup tool, click the article number
below to view the article in the Microsoft Knowledge Base:

  Q250392 Using the Viabackup Tool in Microsoft Metadirectory Services

Additional query words: via

======================================================================
Keywords          : kbtool metadirectory MMS 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbMMSSearch kbMMS210
Version           : :2.1; winnt:4.0
Issue type        : kbprb

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