Q259487: XADM: Isinteg Loops If Folder’s Parent Doesn’t Exist in Store

Article: Q259487
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55 kbExchange550preSP4fix kbExchange550sp4Fix kbgraphxlinkcritical
Last Modified: 01-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------


SYMPTOMS
========

The Isinteg utility may not finish if a folder does not have a parent folder in
the information store. For example, if you run the following command

  isinteg -pub -fix -verbose -detailed -l c:\isinteg.log -test folder

you receive results similar to the following:

  

  Starting test 1 of 3, 'reference table construction'
  Finished reference table construction. Time: 0h:0m:5s
  Starting test 2 of 3, 'Folder'
  Error: Folder 303 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
  Error: Folder 337 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
  Error: Folder 371 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
  Error: Folder 405 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
  Error: Folder 439 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
  Error: Folder 473 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder

This error message continues until the log file consumes all available disk
space.

CAUSE
=====

An issue in Isinteg causes this behavior, where it does not properly continue
running after you attempt to correct the issue.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, click the following article number to view the
article in the Microsoft Knowledge Base:

  Q191914 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The following files are available for download from the Microsoft Download
Center:

  x86: DownloadDownload Q248838engi.exe now
  (http://www.microsoft.com/downloads/release.asp?ReleaseID=25443)
  Alpha: DownloadDownload Q248838enga.exe now
  (http://www.microsoft.com/downloads/release.asp?ReleaseID=25444)

For additional information about how to download Microsoft Support files, click
the following article number to view the article in the Microsoft Knowledge
Base:

  Q119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current
virus-detection software that was available on the date that the file was
posted. The file is stored on secure servers that prevent any unauthorized
changes to the file.


STATUS
======

Microsoft has confirmed that this is a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

Additional query words:

======================================================================
Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix kbgraphxlinkcritical 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.