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Q259408: SMS: Threshold Settings for Sitestat Lost When CAP Unavailable

Article: Q259408
Product(s): Microsoft Systems Management Server
Version(s): 2.0,2.0 SP1
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug kbsms200preSP3fix kbsms200SP3fix
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1 
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SYMPTOMS
========

Periodically, user-specified threshold settings may be reset to their default
values in Site System Status Summarizer. This could potentially cause inaccurate
alerts to be generated.

CAUSE
=====

If Site System Status Summarizer detects that a Client Access Point (CAP) has
been unavailable for two successive update cycles, the thresholds for each of
that site system's storage objects are inadvertently reset to their default
values.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

  Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service
  Pack



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 3.


Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug kbsms200preSP3fix kbsms200SP3fix 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1
Version           : :2.0,2.0 SP1
Issue type        : kbbug
Solution Type     : kbfix

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