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Q259269: PC NTMMTA: Error Message: Setup Has Encountered a Problem

Article: Q259269
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.5
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2000

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The information in this article applies to:

- Microsoft Mail for PC Networks, version 3.5 
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SYMPTOMS
========

When you attempt to install the Microsoft Mail Multitasking MTA for Windows NT
(NTMMTA) on a computer that is running Microsoft Windows NT Server version 4.0
with the latest version of the Setup.exe file, you may receive the following
error message:

  Setup has encountered a problem.
  Please report File='COMMON\INF01.C',Line=253 to Microsoft Product Support
  Services.

CAUSE
=====

This issue can occur if you start Setup by double-clicking the Setup.exe file.

RESOLUTION
==========

To resolve this issue:

1. Open a command prompt and change to the drive or folder that contains the
  NTMMTA setup disk.

2. At the command prompt, type the following:

  "setup" (without the quotation marks)

MORE INFORMATION
================

For additional informations, click the article number below to view the article
in the Microsoft Knowledge Base:

  Q180298 Setup of Windows NT MMTA on Windows NT 4.0 Does Not Complete

  Q139498 PC NTMMTA: Err Msg: Setup Has Encountered a Problem...

  Q135733 PC NTMMTA: Errors Installing on Unsupported Platforms


Additional query words: mta nt4 floppy

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN350
Version           : WINDOWS:3.5
Issue type        : kbprb

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