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Q259018: GetNextTimedEvent Halts and Does Not Allow Background Tasks to R

Article: Q259018
Product(s): Microsoft Exchange
Version(s): 5.5,5.5 SP1,5.5 SP2,5.5 SP3
Operating System(s): 
Keyword(s): exc55 exc55sp1 exc55sp2 exc55sp3
Last Modified: 08-DEC-2001

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3 
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SYMPTOMS
========

When the information store process starts, an Event ID 7200 similar to the
following may be logged:

  Event ID: 7200
  Source: MSExchangeIS Public
  Type: Error
  Category: General

  Background thread FBackgroundTimedEvent halted due to error code 0x80004005.

NOTE: The error code that is returned is not relevant and may vary.

Background tasks do not run and the database may grow to a very large size.
Online and offline defragmentation cannot perform maintenance, so old messages
are not cleaned up and removed.

CAUSE
=====

This problem can occur if there is invalid data in the TimedEvents table. This
data can be an INVALID FILETIME variable or a date that was out of range (for
example, 7/3/03). This results in an error when calling the EcSubtractFileTimes
function.

RESOLUTION
==========

To resolve this problem, contact Microsoft Product Support Services to help you
repair the TimedEvents table.


STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.

MORE INFORMATION
================

Invalid data may enter the TimedEvents table when you try to synchronize the
time of the server to an external time source.



Additional query words:

======================================================================
Keywords          : exc55 exc55sp1 exc55sp2 exc55sp3 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3
Version           : :5.5,5.5 SP1,5.5 SP2,5.5 SP3
Issue type        : kbbug
Solution Type     : kbnofix

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