Q258842: WD97: French or Spanish Word 97 Crashes When Saving to Full Disk

Article: Q258842
Product(s): Word 97 for Windows
Version(s): Service Release 1 (SR-1),Service Release 2
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Word 97 for Windows, versions Service Release 1 (SR-1), Service Release 2 
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NOTE: The information in this article applies to the French and Spanish version of Word 97.

SYMPTOMS
========

French Word 97 and Spanish Word 97 stop responding or close suddenly without an
error message when you try to save an existing document that is located on a
full disk or a write-protected disk.

On Microsoft Windows NT and Microsoft Windows 2000, Word closes immediately
without an error message.

On Microsoft Windows 95 or Microsoft Windows 98, you receive either a Dr. Watson
error message similar to the following

  Winword caused an invalid page fault in Kernel32.DLL

or a blue screen with an Exception Error 0E.


STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.




Additional query words: word97 wd97 crash filesave errmsg fulldisk writeprotect hang crashes hangs

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Keywords          :  
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 kbWord97SR1
Version           : :Service Release 1 (SR-1),Service Release 2
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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