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Q258749: Terminal Server May Hang with "STOP 0X0000001E in Cdm.sys"

Article: Q258749
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbTermServ
Last Modified: 11-DEC-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

When you use a Terminal Server that is running Citrix MetaFrame 1.0, you may
receive a "STOP: 0x0000001e in Cdm.sys" error message and the Terminal Server
may stop responding (hang). Independent Computing Architecture (ICA) client
sessions may hang and not reconnect.

The following event may be logged in the System event log before the Save Dump
entry:

  Event ID: 3025
  Source: CDM
  Description: \Device\CdmRedirector X (where X is the client session number)


RESOLUTION
==========

To resolve this issue, contact Citrix to obtain the Me100068.exe hotfix:

  http://www.citrix.com

Additional query words: stop 0x1e winntstop winnt

======================================================================
Keywords          : kbenv kberrmsg kbTermServ 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : :4.0
Issue type        : kbprb

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