Q258591: Baseball 2001: How to Troubleshoot Video Problems

Article: Q258591
Product(s): Microsoft Home Games
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbdisplay kbtshoot kbimu msgame
Last Modified: 21-JUN-2000

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The information in this article applies to:

- Microsoft Baseball 2001 
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SUMMARY
=======

This article describes how to troubleshoot common video problems in Microsoft
Baseball 2001.

MORE INFORMATION
================

To troubleshoot video problems in Baseball 2001, restart the computer, and then
use the following methods in the order in which they are presented.

Refresh the Game Graphics in Baseball 2001
------------------------------------------

If some game graphics are missing, press CTRL+F5 to refresh the game screen.

NOTE: The screen refresh may take several seconds to complete.

If the issue continues to occur, proceed to the next method.

Change the Screen Resolution in Baseball 2001
---------------------------------------------

To change the screen resolution in Baseball 2001:

1. On the Home Plate screen, click Options.

2. Click the Graphics tab.

3. Under Available Resolutions, click a different screen resoution setting, and
  then click OK.

If the issue continues to occur, proceed to the next method.

Turn MIP Mapping On or Off
--------------------------

To turn MIP Mapping on or off:

1. On the Home Plate screen, click Options.

2. Click the Graphics tab.

3. If the MIP Mapping setting is On, click to change the MIP Mapping setting to
  Off.

  If the MIP Mapping setting is Off, click to change the MIP Mapping setting to
  On.

4. Click OK.

If the issue continues to occur, proceed to the next method.

Obtain and Install the Latest Version of Your Video Driver
----------------------------------------------------------

Contact your hardware manufacturer to inquire about how to obtain and install the
latest version of the video driver for your video adapter.

For information about how to contact your hardware manufacturer, click the
appropriate article number in the following list to view the article in the
Microsoft Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

To determine the manufacturer and the model of the video adapter that is
installed in your computer:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. Click the Device Manager tab.

4. Click the plus sign (+) next to "Display adapters" to expand the branch.

5. Under the "Display Adapters" branch, note the manufacturer and the model of
  your video adapter, and then click OK.

6. Close Control Panel.

If the issue continues to occur, proceed to the next method.

Disable 3D Hardware Acceleration in Baseball 2001
-------------------------------------------------

To disable 3D hardware acceleration in Baseball 2001:

1. On the Home Plate screen, click Options.

2. Click the Graphics tab.

3. Under Mode, click to select Software, and then click OK.

If the issue continues to occur, proceed to the next method.

Reduce Graphics Hardware Acceleration in Microsoft Windows
----------------------------------------------------------

To reduce graphics hardware acceleration in Windows:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. Click the Performance tab, and then click Graphics.

4. Move the Hardware Acceleration slider until it is one notch to the right of
  None (the Basic acceleration setting).

5. Click OK, and then click Close.

6. When you are prompted to restart the computer, click Yes.

NOTE: If you encounter any problems after you reduce graphics hardware
acceleration, follow these steps to restore graphics hardware acceleration to
the original setting:

a. Restart Windows in Safe mode. To do this, follow the appropriate steps for
  your operating system.

  Microsoft Windows 98:

  Restart your computer, press and hold down the CTRL key when your computer
  completes the Power On Self Test (POST), and then select Safe Mode on the
  Startup menu.

  Microsoft Windows 95:

  Restart the computer. When you see the "Starting Windows 95" message, press
  the F8 key, and then select Safe Mode on the Startup menu.

b. When Windows starts in Safe mode, click OK.

c. Repeat steps 1 through 6, but in step 4 move the Hardware Acceleration slider
  back to its original position.

Additional query words: 1.00 msgame bball bb2001 base ball

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Keywords          : kbdisplay kbtshoot kbimu msgame 
Technology        : kbHomeProdSearch kbGamesSearch kbBaseballSearch
Version           : WINDOWS:
Issue type        : kbhowto

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