KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q258473: XADM: How to Avoid Bouncing Mail Items During a Mailbox Move

Article: Q258473
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0,5.5
Operating System(s): 
Keyword(s): exc4 exc5 exc55
Last Modified: 19-JUL-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you move mailboxes with the Move Mailbox command in the Exchange
Administrator program, incoming messages may bounce back to the sender during
the move process.

WORKAROUND
==========

To work around this problem, supply an alternate recipient for the mailbox
during the move process. After you move the mailbox, you can forwarded the mail
from the alternate recipient's mailbox to the destination mailbox.

To specify an alternate recipient, open the mailbox properties page, click Modify
on the Delivery Options tab in the Alternate Recipients section, and then choose
the mailbox to which you want the mail to be redirected. After the alternate
recipient is no longer necessary, you can remove the alternate recipient on the
Delivery Options tab if you change the alternate recipient to None.

Additional query words: moving bouncing ndr pop3 imap4

======================================================================
Keywords          : exc4 exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0,5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.