Q258138: XWEB: OWA Processes Consecutive All-Day Appointments Incorrectly
Article: Q258138
Product(s): Microsoft Exchange
Version(s): 5.5,5.5 SP1,5.5 SP2,5.5 SP3
Operating System(s):
Keyword(s): exc55 exc55sp1 exc55sp2 exc55sp3
Last Modified: 08-MAY-2002
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The information in this article applies to:
- Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3
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SYMPTOMS
========
If you use Microsoft Outlook Web Access (OWA) for Exchange Server to book
consecutive all-day appointments, those appointments may be booked incorrectly.
In some cases, the consecutive all-day appointments may be incorrectly booked
for fewer days than you selected, and in other cases, an additional day may be
present.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely affected by this problem,
Microsoft recommends that you wait for the next Microsoft Exchange Server
service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The typical support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.
The English version of this fix should have the following file attributes or
later:
Component: OWA
+--------------------------------------------+
| File name | Size | Date | Time |
+--------------------------------------------+
| Commands.asp | 37 KB | 1/28/2000 | 6:31 PM |
+--------------------------------------------+
| Mrappt.asp | 21 KB | 1/28/2000 | 6:26 PM |
+--------------------------------------------+
STATUS
======
Microsoft has confirmed that this is a problem in Microsoft Exchange Server
version 5.5, 5.5 Service Pack 1, 5.5 Service Pack 2, and 5.5 Service Pack 3.
Additional query words:
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Keywords : exc55 exc55sp1 exc55sp2 exc55sp3
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3
Version : :5.5,5.5 SP1,5.5 SP2,5.5 SP3
Issue type : kbbug
Solution Type : kbfix
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