KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q257715: PC Win: Error Message: An Error Occurred Preventing Complete…

Article: Q257715
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.5
Operating System(s): 
Keyword(s): 
Last Modified: 21-APR-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for PC Networks, version 3.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to install the Microsoft Mail for Windows client, you may
receive the following error message when Setup is almost complete:

  An error occurred preventing complete installation of Microsoft Mail. Please
  contact your system administrator.

CAUSE
=====

Setup is being run from a network share and not a mapped or local drive.

RESOLUTION
==========

1. Map a network drive to the network share where the Microsoft Mail for Windows
  client Setup files can be found.

2. Run Setup again, this time from the mapped drive.


Additional query words: win pm presentation manager winmail 16-bit 3.2 3.2a win9x win95 win98

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN350
Version           : WINDOWS:3.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.