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Q257376: SMS: Unable to Reset Advertisement Counters for Secondary Sites

Article: Q257376
Product(s): Microsoft Systems Management Server
Version(s): 2.0 SP2
Operating System(s): 
Keyword(s): kbConfig kbMMC kbsms200 kbsms200bug kbAdvertisement kbsmsAdmin kbStatSum kbsms200preSP3
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 SP2 
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SYMPTOMS
========

In Systems Management Server (SMS), if you are an administrator, when you start
the SMS Administrative console, click System Status, and then click
Advertisement Status, when you attempt to reset counts for an advertisement that
is staged on an existing secondary site server, the counts for the advertisement
do not return to zero.

CAUSE
=====

This issue can occur because the Offer Status Summarizer at the secondary site
server does not recognize the changes to the site control file that it receives
from the secondary site server's parent site.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

  Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service
  Pack

STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 3.


Additional query words: prodsms

======================================================================
Keywords          : kbConfig kbMMC kbsms200 kbsms200bug kbAdvertisement kbsmsAdmin kbStatSum kbsms200preSP3fix kbsms200SP3fix 
Technology        : kbSMSSearch kbSMS200SP2
Version           : :2.0 SP2
Issue type        : kbbug
Solution Type     : kbfix

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