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Q257207: XFOR: Message ID Tab Is Missing from Message Properties

Article: Q257207
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc5 exc55
Last Modified: 25-JUN-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SUMMARY
=======

In Exchange client software, such as Microsoft Outlook 2000, you normally see a
Message ID tab if you open the message, click File, and then click Properties.
However, the Message ID tab does not appear if:

- The message originates from the Internet Mail Service (IMS).
- The recipient's mailbox is on the IMS connector server.

MORE INFORMATION
================

If the message enters an IMS on another server in the Exchange organization, the
Message Transfer Agent (MTA) routes the message to the appropriate mailbox
server, and attributes a Message ID in the process. If the message enters an IMS
whose recipient is on the same server, the MTA does not play a role in handling
the message because there is no communication between Exchange servers.
Therefore, no message ID is given by the MTA, and the Exchange client does not
see a Message ID tab under the message properties

The message ID is often used to track message history between Exchange servers
using the Message Tracking Center utility in the Exchange Administrator
program.

The Message ID tab is also missing from messages originating from other foreign
connectors whose recipients are on the same connector servers, but the tab is
present in messages from site-connecting connectors.


Additional query words: missing message-ID track IMS

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Keywords          : exc5 exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbinfo

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