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Q256927: XCON: Event 1008 Occurs When Internet Mail Service Is Started

Article: Q256927
Product(s): Microsoft Exchange
Version(s): 4.0,5.0,5.5
Operating System(s): 
Keyword(s): exc4 exc5 exc55
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
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SYMPTOMS
========

When you start the Internet Mail Service, the following event ID is displayed in
the application event log:

  Event Type:Error
  Event Source:Perflib
  Event Category:None
  Event ID:1008
  Description:
  The Open Procedure for service "MSExchangeIMC" in DLL
  "G:\EXCHSRVR\bin\imsperf.dll" failed. Performance data for this service will
  not be available. The Status code returned is the first DWORD in the attached
  data.

CAUSE
=====

This behavior can occur because:

1. The Imsperf.dll file is the wrong version, was not registered, or is
  missing.

  -or-

2. The performance counters are incorrect.

RESOLUTION
==========

To resolve this behavior, ensure that Imsperf.dll file is present, is the
correct version, and is properly registered. To do this:

1. Type the following at a command prompt:

  " regsvr32 <path>\imsperf.dll " (without the quotation marks)

2. Run the following commands:

  " unlodctr MSExchangeIMC

  lodctr <drive>:\exchsrvr\bin\imcperf.ini " (without the quotation marks)

  where <drive> is the drive letter where the Exchange Server binaries are
  installed.

When the commands have finished running, check the event log to ensure that this
operation was completed properly.

Additional query words:

======================================================================
Keywords          : exc4 exc5 exc55 
Component         : IMS
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : :4.0,5.0,5.5
Issue type        : kbprb

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