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Q256922: SMS: Components Don’t Function After Upgrading Win9x to Win2000

Article: Q256922
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 10-JUN-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

After upgrading Microsoft Windows 9x clients to Microsoft Windows 2000, the
Microsoft Systems Management Server client components do not function. For
example, the Systems Management Server utility in the Control Panel does not
work.

CAUSE
=====

When you upgrade to Windows 2000, the registered and autostart client services
are removed from the registry. The Systems Management Server files are saved on
the computer, but without the client services, they cannot function.

WORKAROUND
==========

There is no workaround for this issue; the Systems Management Server client must
be removed and reinstalled.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug
Solution Type     : kbnofix

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