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Q256615: Setup Time-Out Attempting to Create Indexes on Large Tables

Article: Q256615
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0,2.0 SP1
Operating System(s): 
Keyword(s): kbsetup kbsms200 kbUpgrade kbsms200sp2fix
Last Modified: 25-JUN-2000

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1 
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SYMPTOMS
========

When you attempt to upgrade a Systems Management Server (SMS) 2.0 site that has
tables that contain many rows (for example the StatusMessages or Software
Inventory tables), Setup may time out and stop with a general error message.
When this occurs, the SMSSetup log contains the following text:

  <03-13-2000 17:40:49>FAILED Sql Script: Creating indexes on
  StatusMessages
  <03-13-2000 17:40:49>SQL error

CAUSE
=====

This behavior occurs because SQL runs the operation in Synchronous mode.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

  Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Systems Management Server version 2.0 Service Pack 2.

Additional query words: prodsms

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Keywords          : kbsetup kbsms200 kbUpgrade kbsms200sp2fix 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1
Version           : winnt:2.0,2.0 SP1
Issue type        : kbbug
Solution Type     : kbfix

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