KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q256575: ClipBook Viewer Prompts for Network Access Password

Article: Q256575
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kberrmsg kbtool
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When a user starts ClipBook Viewer (Clipbk.exe), the following dialog box may be
displayed:

  Enter Network Access Password for Server: <computer name>, DDE Share
  CLPBK$

Regardless of the password or account that is used, an "Incorrect Password" error
message is displayed.

CAUSE
=====

The Enter Network Access Password dialog box is displayed if the user does not
have the correct network access rights because Clipbk.exe uses Network Dynamic
Data Exchange (NetDDE) to communicate. Checking the user rights in User Manager
may also show that the correct user account is listed, but that the user account
was originally in another domain.

RESOLUTION
==========

1. Start User Manager.

2. On the Policies menu, click User Rights.

3. Verify that "Access this computer from the network" is selected in the Right
  box, or that the Domain Users global group is listed.

Additional query words:

======================================================================
Keywords          : kberrmsg kbtool 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.