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Q256093: IIS May Generate Access Violation for Certain HTTP Requests

Article: Q256093
Product(s): Internet Information Server
Version(s): WINDOWS:; winnt:5.0
Operating System(s): 
Keyword(s): kbWin2000PreSP1Fix kbWin2000sp1Fix
Last Modified: 18-NOV-2000

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The information in this article applies to:

- Microsoft Internet Information Services version 5.0 
- Microsoft Windows 2000 Advanced Server 
- Microsoft Windows 2000 Server 
- Microsoft Windows 2000 Professional 
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SYMPTOMS
========

Internet Information Services (IIS) may generate an Access Violation error
message in the Inetinfo.exe process if certain characters are present in a
certain position of the HTTP-request header. The Inetinfo.exe process is
automatically restarted if an Access Violation error message occurs in it.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows 2000. For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base:

  Q260910 How to Obtain the Latest Windows 2000 Service Pack


NOTE: To view the version number, right-click the file in Windows Explorer, click
Properties, and then click the Version tab.


STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 1.

MORE INFORMATION
================

For additional information about how to install Windows 2000 and Windows 2000
hotfixes at the same time, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words:

======================================================================
Keywords          : kbWin2000PreSP1Fix kbWin2000sp1Fix 
Technology        : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbiisSearch kbiis500 kbWinAdvServSearch
Version           : WINDOWS:; winnt:5.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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