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Q256071: SMS: Inventory Agent Does Not Detect Pentium III Processors

Article: Q256071
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2,1.2 SP4
Operating System(s): 
Keyword(s): kbsms120 kbsms120bug
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server versions 1.2, 1.2 SP4 
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SYMPTOMS
========

The Systems Management Server (SMS) Hardware Inventory agent does not detect
Pentium III processors. The Hardware Inventory agent also does not correctly
identify Pentium II processors that are of type "Family 6 model 6."

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The English version of this fix should have the following file attributes or
later:

  Date        Time     Size     File name     Platform
  ----------------------------------------------------
  05/02/2000  07:47am  4.19 KB  Getcomp.exe   Intel
  05/02/2000  07:48am  276 KB   Inv32cli.exe  Intel
  05/02/2000  07:49am  108 KB   Invproc.dll   Intel
  05/02/2000  07:49am  288 KB   Invwin32.exe  Intel
  03/21/2000  07:48am  14.5 KB  Os2bios.exe   Intel
  05/02/2000  07:51am  845 KB   Inv32cli.exe  Alpha
  05/02/2000  07:50am  222 KB   Invproc.dll   Alpha
  05/02/2000  07:51am  861 KB   Invwin32.exe  Alpha

NOTE: Due to file dependencies, the most recent hotfix or feature that contains
the above files may also contain additional files.



STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.

MORE INFORMATION
================

To install the hotfix, follow these steps:

1. Stop the SMS Executive and the SMS Inventory Agent services on the site
  server.

2. Rename the Invproc.dll file in the SMS\Site.srv\X86.bin folder to
  Invproc.old.

3. Copy the new Invproc.dll file to the folder that is listed in step 2.

4. Replace the Invwin32.exe file in the
  <SMS_root>\Site.srv\<Platform>.bin folder on the site server with
  the version obtained from the hotfix.

5. Replace the Os2bios.exe, Inv32cli.exe, Invwin32.exe, and Getcomp.exe files in
  the <SMS_root>\Site.srv\Maincfg.box\Client.src\X86.bin folder on the
  site server with the versions obtained from the hotfix.

6. Replace the Inv32cli.exe and Invwin32.exe files in the
  <SMS_root>\Site.srv\Maincfg.box\Client.src\Alpha.bin folder on the site
  server with the versions obtained from the hotfix.

7. Restart the SMS Executive and SMS Inventory Agent services on the site
  server. Maintenance Manager propagates the changed files to the logon
  servers.

To update the clients, you can either manually run Upgrade.bat on each client, or
use the method described in the following Microsoft Knowledge Base article:

  Q166771 SMS: How to Force Site-Wide Client Updates

Additional query words: prodsms

======================================================================
Keywords          : kbsms120 kbsms120bug 
Technology        : kbSMSSearch kbSMS120 kbSMS120SP4
Version           : winnt:1.2,1.2 SP4
Issue type        : kbbug
Solution Type     : kbfix

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