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Q256048: SMS: Error When Adding User/Group Name to Permitted Viewers List

Article: Q256048
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbsms200 kbsms200bug kbsms200sp2fix
Last Modified: 25-JUN-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

When you add a user or group name to the permitted viewers list, the following
error message may be displayed:

  The Windows NT user name you entered is not valid. Please enter a valid user
  name.

CAUSE
=====

This behavior occurs because the user or group name is longer than 36
characters. Systems Management Server (SMS) requires that user or group names in
the permitted viewers list be less than or equal to 36 characters in length.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

  Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

WORKAROUND
==========

If you cannot modify the name or group name, create a new group with the
allowable characters and then add the long name into the new group.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem was first corrected in Systems Management Server
version 2.0 Service Pack 2.

MORE INFORMATION
================

Microsoft Windows NT 4.0
------------------------

- User name can be up to 20 characters

- Global group name can be up to 20 characters

- Local global group can be up to 256 characters

Microsoft Windows 2000
----------------------

- User account can be up to 20 characters

- Group account can be up to 63 characters

Additional query words: prodsms

======================================================================
Keywords          : kbenv kberrmsg kbsms200 kbsms200bug kbsms200sp2fix 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug
Solution Type     : kbfix

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