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Q255238: Error When Printing from Excel or Word with HP Printer Driver

Article: Q255238
Product(s): Microsoft Windows NT
Version(s): WINDOWS:97; winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you try to print from Microsoft Excel or Microsoft Word in landscape mode
from a Microsoft Windows NT 4.0-based computer, using the Hewlett-Packard (HP)
LaserJet 8100 PCL6 printer driver, you may receive a STOP 0x1e error message.

RESOLUTION
==========

To resolve this issue, obtain the latest updated printer driver from the
Hewlett-Packard Web site.

For information about how to contact Hewlett-Packard, click the appropriate
article number below to view the article in the Microsoft Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WINDOWS:97; winnt:4.0
Issue type        : kbprb

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