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Q255236: Windows NT 4.0 Does Not Start and a STOP Error Message Appears

Article: Q255236
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you try to start your Microsoft Windows NT Server 4.0-based computer, the
computer may not start and you may receive the following error message:

  STOP 0x00000074(0x00000005, 0x00000003, 0x00000003 0xc000000d)
  bad_system_config_info

CAUSE
=====

This behavior can occur when the permissions to the %SystemRoot%\System32\Config
folder are changed so the system account does not have Full Control permissions
to this folder.

RESOLUTION
==========

To resolve this behavior, install a parallel copy of Windows NT Server 4.0 and
restart to the parallel installation. Grant the system account Full Control
permissions to the Winnt/System32/Config folder. Restart to the original
installation.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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