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Q255213: Hewlett-Packard HP4000 Print Drivers May Hang the Print Queue

Article: Q255213
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you use the HP4000 print drivers provided by Hewlett-Packard, the print
spooler and print queue may periodically stop responding (hang).

RESOLUTION
==========

To work around this behavior, use the Microsoft version of either the HP4si or
the HP5si print driver from the Microsoft Windows NT 4.0 CD-ROM, instead of the
HP4000 driver provided by Hewlett-Packard.

Additional query words:

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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