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Q254282: XIMS: Memory Leak in MMC and ChatCommand Object of Chat Server

Article: Q254282
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 exc55sp1 exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 11-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

This article applies to Microsoft Exchange Chat Server. When you use the
Microsoft Management Console (MMC) snap-in and the chat command, you may
experience a memory leak. This is evident when the amount of memory that is
allocated to Chat Server increases over time, but never decreases when other
processes need that memory. This can occur when the ChatCommand object is
created in Chat Server.

CAUSE
=====

When the ChatCommand object is created, allocated memory is not properly freed.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

Additional query words:

======================================================================
Keywords          : exc55 exc55sp1 exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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