KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q254064: XFOR: Connector for SNADS Delivery Receipt Fails in SP2 and SP3

Article: Q254064
Product(s): Microsoft Exchange
Version(s): 5.5 SP2,5.5 SP3
Operating System(s): 
Keyword(s): exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 11-NOV-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 5.5 SP2, 5.5 SP3 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you send a message from an Exchange Server computer and select delivery
receipt properties, if the Exchange Server version 5.5 Service Pack 2 (SP2) or
Service Pack 3 (SP3) version of the Microsoft Exchange Connector for SNADS is
installed, delivery receipt does not occur. Computers running Exchange Server
5.5 or Exchange Server 5.5 Service Pack 1 do not experience this issue.

CAUSE
=====

In Exchange Server 5.5 SP2 and SP3, all of the time records are stored in
Greenwich mean time. However, SNADS keeps its CT records based on the Composed
Date/Time field in the local time zone, so directory replication does not match
any record in SNADS.

RESOLUTION
==========

When Exchange Server creates the data block that is saved in the CT record,
Exchange Server stores the original composed date and time as it was received
from SNADS. To resolve this problem, obtain the latest service pack for Exchange
Server 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

Additional query words: snads

======================================================================
Keywords          : exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix 
Component         : SNADS
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP2 kbExchange550SP3
Version           : :5.5 SP2,5.5 SP3
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.