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Q253889: Event ID: 5009 - IFS Driver Cannot be Unloaded

Article: Q253889
Product(s): Microsoft SNA Server
Version(s): WINDOWS:4.0 SP3
Operating System(s): 
Keyword(s): kbsna400sp3
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft SNA Server, version 4.0 SP3 
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SYMPTOMS
========

When you try to start the Shared Folders Gateway service after installing SNA
Server 4.0 Service Pack 3, the service may move from a pending state to an
inactive state, and the following event is logged in the Application event log:

  Event ID: 5009
  Source: Shared Folders Gateway

  Description:
  IFS Driver cannot be unloaded.

  EXPLANATION
  The Shared Folders Gateway was unable to unload the Shared Folders
  File System Driver (SFFSD.SYS).

  ACTION
  None

CAUSE
=====

If the Shared Folders Gateway service was running when you installed the service
pack, all the files associated with the service may not have been updated
correctly, which causes a file version mismatch.

RESOLUTION
==========

To resolve this issue, do the following:

1. From Control Panel Services, stop all SNA Server services.

2. Re-apply Service Pack 3.

Additional query words:

======================================================================
Keywords          : kbsna400sp3 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400SP3
Version           : WINDOWS:4.0 SP3
Issue type        : kbprb

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