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Q253862: Error Messages When MMS Database Directory Size Reaches Limit

Article: Q253862
Product(s): Microsoft Windows NT
Version(s): 1.0,2.1
Operating System(s): 
Keyword(s): kbenv kberrmsg kbtool
Last Modified: 02-MAR-2000

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The information in this article applies to:

- Microsoft Metadirectory Services, version 2.1 
- Zoomit VIA, versions 1.0, 2.1 
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SYMPTOMS
========

When you log on to the Compass client, you may receive the following error
message:

  Unable to bind

If you try to stop and start the Zoomit Server service, the following error
message occurs:

  Dr. Watson : **Essential OID definition missing, failed to lookup user
  password**.

CAUSE
=====

There is a 2-gigabyte (GB) size limit on the X500.db database file in
Metadirectory Services. When this size limit is reached, the error messages
listed above occur and the directory is inaccessible.

RESOLUTION
==========

To resolve this issue:

1. Restore from the most recent working backup.

2. Immediately run the Via Compact utility.

Using the Via Compact utility regularly can keep your database compact, reducing
the chance that the database will reach the size limit. For more information
about the Via Compact utility, please see the following article in the Microsoft
Knowledge Base:

  Q250484 How to Use the VIA Compact Utility in Microsoft Metadirectory
  Services

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words: MA zscript genlogs

======================================================================
Keywords          : kbenv kberrmsg kbtool 
Technology        : kbZoomitSearch kb3rdpartySearch kbMMSSearch kbMMS210 kbZoomit100 kbZoomit210
Version           : :1.0,2.1
Issue type        : kbprb

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