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Q253718: XCON: Message Transfer Agent Event IDs 2110, 2171

Article: Q253718
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

In the application event log, the following event IDs may be logged by the
Exchange Server message transfer agent (MTA):

  2110
  A fatal MTA database server error was encountered. A bad list member length is
  on object 06000035. File offset: 2004. Attribute ID: 79. Referenced object
  00000000 (0 => N/A). Referenced object error: 0. [DB Server DISP:ROUTER 13
  42] (16)

  2171
  An MTA database server error was encountered while reading an attribute.
  Called from MTA. Procedure: 138. Database error code: 2111. Object at fault:
  06000035. Attribute identifier: 79. Value number: 1. Referenced object:
  00000000 (00000000 => N/A). Referenced object error 0. [DB Server
  DISP:ROUTER 13 26] (14)

The Db000035.dat file also grows continuously in size.

CAUSE
=====

This issue can occur if the MTA loops on handling attribute 79 of object
DB000035.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, click the following article number to view the
article in the Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack



STATUS
======

Microsoft has confirmed that this is a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.


Additional query words: fat dat

======================================================================
Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

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