KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q253716: Event ID 8020: DSMN Cannot Synchronize Users on a NetWare Server

Article: Q253716
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbnetwork
Last Modified: 24-FEB-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Services for NetWare version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

In the Event log, you receive the following error message:

  Event ID 8020
  The synch agent services failed to modify account [username] on the NetWare
  server [servername] due to error 10256. DSMN is not able to synchronize any
  of the users on the NetWare server. Any new user added to NT and migrated to
  NetWare will work fine.

CAUSE
=====

This issue can occur when the DSMN server tries to synchronize the accounts on
the NetWare server.

The NetWare server refuses the request. The actual NetWare error is 255(xFF).

RESOLUTION
==========

To resolve this issue, you may need to delete the users from NetWare and migrate
them again from Windows NT by fully synchronizing the NetWare server using DSMN.

MORE INFORMATION
================

Microsoft recommends that you apply user rights on the NetWare server using
Groups. When you delete a user from the NetWare server and DSMN is synchronized
with that server the user and groups the user was in are added to the server
again. Permissions you assigned to individual users are lost and need to be
reapplied.


Additional query words: DSMN sync synchronize netware

======================================================================
Keywords          : kbenv kberrmsg kbnetwork 
Technology        : kbServicesNetware400 kbServicesNetwareSearch
Version           : winnt:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.