Q253693: Encarta and Reference Products Troubleshooter Available

Article: Q253693
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0; :
Operating System(s): 
Keyword(s): kbimu
Last Modified: 12-NOV-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Bookshelf 99 
- Microsoft Bookshelf 2000 
- Microsoft Encarta Africana 
- Microsoft Encarta Africana 2000 
- Microsoft Encarta Encyclopedia 99 
- Microsoft Encarta Encyclopedia Deluxe 99 
- Microsoft Encarta Reference Suite 99 
- Microsoft Encarta Reference Suite 2000 
- Microsoft Encarta 99 Research Organizer 
- Microsoft Encarta Virtual Globe 99 
- Microsoft Encarta Interactive World Atlas 2000 
- Microsoft Encarta World English Dictionary, version 1.0 
-------------------------------------------------------------------------------

SUMMARY
=======

This article describes the availability of the Microsoft Encarta and Reference
Products troubleshooter.

The Encarta and Reference Products troubleshooter provides step-by-step
instructions to help you resolve common issues with Encarta and Microsoft
Reference products.

MORE INFORMATION
================

The Microsoft Encarta and Reference Products troubleshooter is available at the
following Microsoft Web site:

  http://support.microsoft.com/support/reference/tshoot.asp

Additional query words: multi multi-media media mm ts t-shoot

======================================================================
Keywords          : kbimu 
Technology        : kbHomeProdSearch _IKkbbogus kbHomeMMsearch kbEncartaSearch kbBookshelfSearch kbEncartaEncycSearch kbBookShelf2000 kbBookShelf1999 kbEncartaEnCyc1999 kbEncartaEnCyc1999Del kbEncartaAfricana2000 kbEncartaAfricana300 kbEncartaResearchOrg99 kbEncartaReference99 kbEncartaReference2000 kbEncartaVirtGlobe99 kbEncartaWorldAtlas2000 kbEncartaWorldEngDict
Version           : WINDOWS:1.0; :
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.