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Q253620: XCLN: Non-Delivery Report from "Ghost" Recipients

Article: Q253620
Product(s): Microsoft Exchange
Version(s): 98
Operating System(s): 
Keyword(s): kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 98 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When a user opens a message in the Sent Items folder, clicks "Reply to All",
removes some recipients from the To or Cc box, and then sends the reply, the
user may receive a non-delivery report (NDR) that includes all of the recipients
from the original message.

If diagnostic logging is set to maximum for the transport category on the
Exchange Server information store in the Exchange Server Administrator program,
the following event error message is logged:

  11/5/99,11:57:22 AM,MSExchangeIS Private,Warning,Transport General ,
  1026,N/A,ASM0109,An error occurred with the following call stack:
  EcSendMessage(): 0000000467
  EcCreateOMSubmit(): 0000000467
  Why do we have a MAPI_P1 recipient in a non resend msg?(): 0000000000


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.


Additional query words: ol98

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Keywords          : kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbOutlookSearch kbOutlook98Search kbZNotKeyword3
Version           : :98
Issue type        : kbbug
Solution Type     : kbfix

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